Payment Policy

Effective Date: 11/07/2025

At Misterbrief, we strive to provide a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions related to payments made through our website www.misterbrief.co.uk.

Accepted Payment Methods

We currently accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express)
Apple Pay / Google Pay
Klarna (Buy Now, Pay Later – subject to eligibility)
Any other method listed at checkout

All payments are processed securely using industry-standard encryption and secure third-party gateways.

Payment Currency

All prices are listed in British Pounds Sterling (GBP).

Payment Processing

Payment is charged at the time of placing the order. Orders will only be dispatched once full payment has been received and confirmed.

If there are any issues processing your payment, you will be notified via email and your order may be delayed or cancelled.

Klarna Payments (if applicable)

When you choose Klarna at checkout, you may be offered flexible payment options such as:

Pay later in 30 days
Pay in 3 instalments

These services are offered and managed by Klarna, subject to their terms and eligibility checks. Visit www.klarna.com/uk for more details.

Refunds and Returns

Refunds will be issued to the original payment method used at checkout, once your return has been received and approved. Please allow up to 5 working days for refunds to be processed, depending on your payment provider.

For more information, please refer to our Returns & Refunds Policy.

Payment Security

We take security seriously. Our site is SSL-encrypted and PCI-compliant, and we do not store your payment details on our servers. All transactions are processed via secure, trusted payment gateways.

Contact Us

We’d love to hear from you! Whether you have a question, need assistance with an order, or just want to say hello, our team is here to help.

Business Address:
Misterbrief
1 Old Hall Street
Liverpool, L3 9AG
United Kingdom

Opening Times:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

Email Us:
For any enquiries or support, please reach out to us at:
info@misterbrief.co.uk